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Account Representative at Saint Mary of Nazareth - ApplyBlast

Account Representative

Saint Mary of Nazareth

5 months ago

Remote

Full Time

Junior

0 applicants

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About this role

Account Representative, Patient Financial Services Representative, or Patient Account Services Representative. Responsible for posting and reconciling payments, analyzing insurance payments for compliance, resolving underpayments or denials, and providing professional support to patients and internal departments.

Responsibilities

Accurately post and reconcile daily incoming payments, apply contractual adjustments, and maintain correct patient account balances within hospital systems
Analyze insurance payments and managed care contracts to ensure accurate reimbursement and compliance with state and federal regulations
Identify, investigate, and escalate underpayments or denials while collaborating with payers and internal departments to optimize revenue collection
Distribute billing appropriately, manage hospital-related incoming and outgoing mail, and promptly correct mailing discrepancies
Provide professional, tactful communication when assisting patients, families, and internal stakeholders regarding account inquiries and payment matters

Skills

Qualifications

High School Graduate or GED EquivalentAnalytical and Problem-Solving SkillsCustomer Service ExperienceCommunication SkillsAccounts Payable or Accounts Receivable Experience