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Account Representative at Life Time - ApplyBlast

Account Representative

Life Time

3 months ago

3.6 on Glassdoor

Onsite

Full Time

Junior

0 applicants

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About this role

This role provides omnichannel support to Life Time members via live chat, phone, and email, handling account inquiries, billing issues, and membership changes. Employees must update payment information and record data in Member Management and CRM systems while adhering to company policies. The position requires a 36-hour work week spread over four days.

Responsibilities

Respond to member inquiries via live chat, phone, and email
Process outstanding balances and resolve billing issues
Update payment information in Member Management systems
Assist with membership changes and account updates
Research root causes of problems and follow up for resolution

Skills

About Life Time

lifetime.life

Headquarters

Chanhassen, Minnesota, United States

Company Size

10001+ employees

Founded

1992

View Profile

Life Time, Inc. operates Life Time Athletic Country Clubs, coworking spaces, and luxury residences, all focused on a healthy lifestyle. The brand offers fitness facilities with personal training, group classes, wellness and recovery amenities, and digital experiences across numerous club locations in the United States.