Account Resolution Specialist
United Fidelity Bank(1 month ago)
About this role
An Account Resolution Specialist at United Fidelity Bank supports the bank’s collections function by managing delinquent and overdraft demand deposit accounts while upholding regulatory and policy standards. The role works with customers and internal teams to maintain account integrity and accurate records. It emphasizes adherence to compliance requirements such as the Fair Debt Collection Practices Act (FDCPA).
Required Skills
- Communication
- Negotiation
- Compliance
- Documentation
- Detail Oriented
- Time Management
- Problem Solving
- Confidentiality
- Data Entry
- Collections Software
+2 more
Qualifications
- High School Diploma or GED
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