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Account Solutions Representative at Credit Acceptance - ApplyBlast

Account Solutions Representative

Credit Acceptance

1 month ago

4.4 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Account Solutions Representative works remotely to assist customers with past-due auto loan payments, creating solutions to bring accounts current and prevent vehicle repossession. This role involves handling inbound and outbound calls to professionally communicate with customers and ensure accurate account information. The position offers a competitive pay structure with bonus potential and comprehensive benefits starting on the first day.

Responsibilities

Handle inbound and outbound customer phone calls to resolve account issues
Create payment solutions to bring customer accounts current and stop vehicle repossessions
Maintain up-to-date customer contact information and support additional service requests

Skills

About Credit Acceptance

creditacceptance.com

Headquarters

Southfield, Michigan, United States

Company Size

1001-5000 employees

Founded

1972

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Credit Acceptance is an indirect auto finance company with over 50 years of experience helping consumers finance vehicles regardless of their credit history. The company works with a nationwide network of over 15,000 participating independent dealers, providing pre-qualification and financing solutions for car buyers. Credit Acceptance also offers dealers tools such as fast approvals, same-day funding, and remote signing capabilities to help grow their businesses.