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Account Solutions Representative at Credit Acceptance - ApplyBlast

Account Solutions Representative

Credit Acceptance

23 hours ago

4.4 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Account Solutions Representative role focuses on assisting customers who are behind on car payments to avoid further delinquency and potential vehicle repossession. This position involves handling inbound and outbound calls, negotiating payment solutions, and updating customer information to maintain account accuracy. The role requires strong communication skills, the ability to handle sensitive financial discussions, and proficiency with multiple computer systems.

Responsibilities

Handle inbound and outbound customer calls to resolve past due accounts
Develop and propose solutions to cancel vehicle repossessions
Process one-time and recurring payments over the phone

Skills

About Credit Acceptance

creditacceptance.com

Headquarters

Southfield, Michigan, United States

Company Size

1001-5000 employees

Founded

1972

View Profile

Credit Acceptance is an indirect auto finance company with over 50 years of experience helping consumers finance vehicles regardless of their credit history. The company works with a nationwide network of over 15,000 participating independent dealers, providing pre-qualification and financing solutions for car buyers. Credit Acceptance also offers dealers tools such as fast approvals, same-day funding, and remote signing capabilities to help grow their businesses.