Account Specialist

The Account Specialist provides comprehensive client service and support for the day-to-day servicing of insurance accounts, managing a high volume of inbound inquiries and routine service requests. This role utilizes a Texas Property and Casualty license to provide coverage-related assistance, process policy changes, renewals, and claims assistance, and ensure accurate and timely service. The position involves collaborating with Account Managers and the service team to deliver a consistent client experience and maintain operational efficiency.