ACV
An Account Support Representative at ACV Auctions provides direct support to car dealerships across the U.S. via inbound and outbound calls, utilizing Salesforce and internal tools to resolve inquiries and ensure a seamless customer experience. Reporting to the Team Lead within the Customer Service department, the role involves documenting activities, promoting ACV offerings, and collaborating with other teams to streamline dealership operations.
Headquarters
Buffalo, New York, United States
Company Size
1001-5000 employees
Founded
2014
ACV Auctions is a digital B2B marketplace that connects auto dealerships to buy and sell used cars, trucks, and SUVs through live and timed online auctions. The platform pairs professional vehicle inspections and high-resolution condition reports with remote bidding, inventory tools, and transparent pricing data to reduce risk in wholesale transactions. ACV also provides logistics, payment and post-sale services plus analytics to streamline remarketing and improve pricing decisions. Dealers across North America use ACV to access broader inventory, faster turn times, and more predictable outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ACV.
ACV didn’t post a salary, so this is our estimate from similar listings.
272% above the average for this role
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