Accounts Payable Quality Assurance Support

This role provides administrative, financial, and customer service support to the Yale community by reviewing processed invoices for errors and policy adherence within Workday. The position involves maintaining Salesforce queues for the Quality Assurance Unit, resolving transaction processing issues with internal departments and suppliers, and responding to inquiries from faculty and staff. The incumbent is responsible for detecting trends for root cause analysis, ensuring transaction turnaround times and quality standards are met, and maintaining confidentiality.