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Adjudication & Appeals Specialist at State of Washington - ApplyBlast

Adjudication & Appeals Specialist

State of Washington

3 months ago

2.0 on Glassdoor

Spokane, Washington, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Employment Security Department is seeking a detail‑oriented, customer‑focused professional to review and process complex unemployment insurance issues, conduct fact‑finding, and determine eligibility for benefits. The role involves supporting claimants and employers through the appeals process, preparing cases for hearings, and providing high‑volume customer service while ensuring accurate, equitable benefit delivery.

Responsibilities

Review appeal tasks and update for accuracy
Conduct investigative interviews with claimants and employers
Apply complex laws and regulations to adjudicate UI claims
Prepare cases for the Office of Administrative Hearings
Provide high‑volume customer service via phone, email, and chat

Skills

Qualifications

Associate’s Degree in health or social science, public administration or related fieldBachelor’s Degree in health or social science, public administration or related field

About State of Washington

wa.gov

Headquarters

Olympia, Washington, United States

Company Size

10001+ employees

Founded

1889

View Profile

WA.gov is the official portal of the state of Washington that centralizes government information, services, and resources for residents, businesses, visitors, and state agencies. The site provides access to online transactions and guidance—such as licenses and permits, tax and business filings, benefits, agency directories, news, and emergency alerts. It emphasizes accessibility and clear navigation so users can find programs, contact information, and up‑to‑date public‑safety and health guidance in one place.