Administration Support Specialist

The Administration Support Specialist serves as the central hub for the Asylum Social Service, ensuring that individuals from the asylum and refugee sectors correctly and reliably receive their insurance, benefits, and entitlements. The role involves handling inquiries related to AHV, family allowances, health insurance, and scholarships, acting as the first point of contact at the counter and by phone, and managing correspondence, new registrations, and accounting within the case management system. The position requires collaboration with clients, authorities, medical practices, and insurance providers, with a focus on adapting to new legal requirements and managing increased workloads.