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Administrative Assistant at One Medical - ApplyBlast

Administrative Assistant

One Medical

3 hours ago

3.2 on Glassdoor

Hyannis, Massachusetts, United States

Onsite

Full Time

Junior

0 applicants

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About this role

One Medical is seeking an Administrative Assistant, internally known as a Member Support Specialist, to serve as the first point of contact for patients in their Hyannis, MA office. This role focuses on delivering exceptional in-office patient experiences by managing intake, scheduling, and front-of-house duties while maintaining a welcoming office environment. The position requires strong communication skills, proficiency in technology, and a commitment to high-touch customer service within a collaborative team setting.

Responsibilities

Manage patient intake and same-day schedule management
Perform front-of-house duties including check-in and insurance verification
Maintain office upkeep and ensure a positive patient experience

Skills

About One Medical

onemedical.com

Headquarters

San Francisco, California, United States

Company Size

1001-5000 employees

Founded

2007

View Profile

One Medical is a membership-based primary care provider that combines in-person clinics, virtual care, and technology to streamline the patient experience. It delivers preventive care, chronic disease management, same- and next-day appointments, lab services, and mental health support, while accepting most insurance plans and offering a paid membership for enhanced access. The company partners with employers and health plans to provide primary care programs and uses a mobile app and telehealth to coordinate care. Acquired by Amazon in 2023, One Medical emphasizes convenience, high-quality clinicians, and integrated digital tools to simplify healthcare.