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Administrative Lab Services Coordinator at Dana-Farber Cancer Institute - ApplyBlast

Administrative Lab Services Coordinator

Dana-Farber Cancer Institute

4 days ago

3.9 on Glassdoor

Boston, Massachusetts, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Administrative Lab Services Coordinator manages departmental administrative tasks and reviews complex patient appointment sets and associated lab work within a high-volume environment. This role serves as an ambassador for the patient experience, efficiently handling check-in processes, uploading outside imaging, and resolving issues through face-to-face or telephone interactions. The position requires balancing multiple real-time priorities while acting as an escalation point for issues at main reception.

Responsibilities

Manage complex patient appointment sets and lab work
Upload outside imaging into Epic and troubleshoot image imports
Provide exceptional customer service and resolve patient issues

Skills

About Dana-Farber Cancer Institute

dana-farber.org

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

1947

View Profile

Dana‑Farber Cancer Institute, based in Boston, MA, is a world‑leading cancer center specializing in adult and pediatric cancer treatment and research. Its physician‑scientists deliver multidisciplinary patient care and develop many of the most advanced therapies, including targeted treatments and clinical trials. Dana‑Farber combines cutting‑edge laboratory research with translational programs, prevention and survivorship services, and education to improve outcomes. Patients and clinicians turn to Dana‑Farber for its expertise, comprehensive care teams, and strong research pipeline.