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© All Rights Reserved. ApplyBlast.com
The University of Texas at Austin
The Administrative Program Coordinator - Call Center Lead provides daily operational leadership and real-time support to Call Center Specialists serving current and former foster youth through the Texas Foster Youth Network (TXFYN) Call Center. This role involves guiding staff during live interactions, ensuring consistent application of policies and service standards, and managing workflow and shift coverage. The position requires strong communication skills, trauma-informed support, and the ability to handle de-escalation and safety concerns in a remote, grant-funded environment.
The University of Texas at Austin is the flagship public research university of the University of Texas System, located in Austin, Texas. It offers a broad range of undergraduate, graduate, and professional programs across multiple colleges and schools and serves a large, diverse student body. A major research institution, UT Austin is known for high-impact scholarship, innovation and industry partnerships, and a vibrant entrepreneurship ecosystem. The university also has a strong campus culture highlighted by its Longhorn athletics, public service initiatives, and community engagement.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The University of Texas at Austin.
13% below the average for this role
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