Administrative Services Coordinator

The Administrative Services Coordinator supports the Hospice program by coordinating referrals, intakes, eligibility verification, documentation, and admission processes. This role serves as a primary point of contact for patients, families, referral partners, and internal staff, providing compassionate, exemplary customer service. Responsibilities include initiating and tracking hospice referrals, completing timely visits to explain hospice services and obtain paperwork, verifying insurance and Medicare/Medicaid benefits, preparing documentation, entering data, organizing patient records, and supporting quality assurance and interdisciplinary team (IDT) processes.