Wipro
The Service Desk Analyst at Wipro Limited provides customer service related to equipment and systems products by troubleshooting problems, resolving issues, interfacing with vendors, and installing software. The role involves repairing laptops, desktops, and workstations; maintaining and troubleshooting hardware and computer peripherals; and adhering to security compliance for infrastructure. Additionally, the analyst manages asset inventory, updates the asset database, ensures SLA compliance on tickets, and provides onsite support during business hours with flexibility for weekend and holiday shifts.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.
37% below the average for this role
L1 Computer Refurbish Tech
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