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ADMINISTRATOR L2 at Wipro - ApplyBlast

ADMINISTRATOR L2

Wipro

5 months ago

Onsite

Full Time

Junior

0 applicants

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About this role

A Desktop Support L2 Engineer at Wipro provides inclusive end-user support for client Mac and iOS devices, focusing on incident resolution and break-fix maintenance within defined service level agreements. The role involves performing device lifecycle management activities such as provisioning, decommissioning, and enforcing mobile device policies across the organization.

Responsibilities

Provide L2 deskside and remote support for macOS devices
Troubleshoot operating system, hardware, and application issues
Perform device lifecycle management including provisioning and decommissioning
Enforce mobile device policies and manage patient wipes
Document incidents and solutions in ITSM tools

Skills

About Wipro

wipro.com

Headquarters

Bangalore, Karnataka, India

Company Size

10001+ employees

Founded

1945

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Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.

About Wipro

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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Salary

Listed by employer

Right around the average for this role

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