Wipro
A Service Desk Support Specialist at Wipro resolves and manages client software, hardware, and network service requests to ensure satisfaction and adherence to SLAs. The role involves troubleshooting tickets, performing root cause analysis, installing configurations, and maintaining infrastructure equipment across various platforms. Candidates must prioritize timely responses and coordinate with on-site teams for complex issues while ensuring zero escalations.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Wipro didn’t post a salary, so this is our estimate from similar listings.