Wipro
Wipro is seeking an L2 Administrator to support digital transformation initiatives by managing priority incident triage, resolving service requests for software and hardware, and ensuring strict adherence to Service Level Agreements through accurate documentation and timely escalation. This role focuses on the lifecycle management of P3 incident tickets and assisting in change request execution within a large-scale technology services environment. The position requires assisting in the resolution of various technical issues while maintaining high standards of client satisfaction and operational efficiency.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Wipro didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role