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ADMINISTRATOR L3 at Wipro - ApplyBlast

ADMINISTRATOR L3

Wipro

4 months ago

Hybrid

Full Time

Senior

0 applicants

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About this role

This role involves resolving, maintaining, and managing client software, hardware, and network infrastructure based on service requests to ensure satisfaction and adherence to defined SLAs. Responsibilities include performing root cause analysis, configuring systems, tracking tickets, and coordinating with on-site teams for complex issues.

Responsibilities

Resolve and maintain client software and hardware systems based on service requests
Perform root cause analysis to create action plans for ticket resolution
Install and configure software and hardware requirements according to client needs
Track tickets from acceptance to resolution while adhering to defined timeframes
Coordinate with on-site teams to resolve complex infrastructure problems

Skills

Qualifications

Bachelor's Degree in Computer Science or related field

About Wipro

wipro.com

Headquarters

Bangalore, Karnataka, India

Company Size

10001+ employees

Founded

1945

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Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.

About Wipro

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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Salary

Estimated

Wipro didn’t post a salary, so this is our estimate from similar listings.

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