Wipro
Wipro is seeking an experienced professional to manage software, hardware, and network service requests for clients according to defined SLAs. The role focuses on ensuring timely ticket resolution, conducting root cause analysis, maintaining infrastructure equipment, and managing user access. Success in this position requires delivering zero escalations and high client satisfaction through effective problem-solving and coordination with on-site teams.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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