Wipro
This role involves triaging and resolving high-priority incident tickets, managing service requests, and monitoring SLAs for a technology services environment. The incumbent will execute change requests, analyze incidents for root cause, and contribute to mitigation strategies to improve service delivery.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.
Track Lead-GIT
HCL Group
Service Delivery Ticket and Change Request Manager
HCL Group
Service Delivery Ticket and Change Request Manager
HCL Group
Service Delivery Ticket and Change Request Manager
HCL Group
Service Delivery Ticket and Change Request Manager
HCL Group
Service Delivery Ticket and Change Request Manager
HCL Group