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Admissions Customer Service Representative at University of Arkansas for Medical Sciences (UAMS) - ApplyBlast

Admissions Customer Service Representative

University of Arkansas for Medical Sciences (UAMS)

5 months ago

Fayetteville

Onsite

Part Time

Senior

0 applicants

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About this role

The Graduate & International Admissions Customer Service Representative serves as a first point of contact for prospective students and graduate and international undergraduate applicants. This role provides front-line customer service support by responding to email, phone, and in-person inquiries, assisting with application-related questions, and ensuring a positive, compassionate and professional experience for all students, faculty, staff and campus constituents providing service of excellence.

Responsibilities

Provide front-line customer service support by responding to email, phone, and in-person inquiries
Assist with application-related questions
Ensure a positive, compassionate and professional experience for all students, faculty, staff and campus constituents
Support admissions operations through accurate information sharing, data entry, and coordination with internal staff and campus partners
Maintain reliable and non-disruptive attendance

Skills

Qualifications

High school diploma or equivalentAt least two years of full-time professional experience, preferably in a customer service-related environmentPrior experience in higher education, admissions, or student services environmentExperience working with diverse a variety of populations, including international studentsFamiliarity with CRM or student information systems (e.g., Slate, Workday Student)

About University of Arkansas for Medical Sciences (UAMS)

uams.edu

Headquarters

Little Rock, Arkansas, United States

Company Size

5001-10000 employees

Founded

1989

View Profile

University of Arkansas for Medical Sciences (UAMS) is improving the health and health care of Arkansans. UAMS, with its intersection of education, research and clinical programs, brings a unique capacity to lead health care improvement in Arkansas. Among its assets for leadership are its status as the only academic health center in the state, its statewide network of centers for public education and clinical outreach, its emphasis on population health, and its leadership in health informatics and statewide information technology. In addition, UAMS has a unique capacity for translational research – speeding the rate at which research can inform clinical care and health improvement.