Ciena

Advanced Technical Support, Blue Planet Portfolio Specialist

Ciena(3 months ago)

HybridFull TimeMedior$65,500 - $104,700Technical Support
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About this role

A Blue Planet Portfolio Support Engineer at Ciena supports applications integrated into Blue Planet products and platforms, working closely with customers, solution experts, and engineering teams. This mid-entry level role focuses on troubleshooting software and system-related issues while maintaining customer satisfaction.

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Required Skills

  • Technical Support
  • Troubleshooting
  • Customer Satisfaction
  • Cross-Functional Collaboration

Qualifications

  • Bachelor’s Degree in Network Engineering
  • Bachelor’s Degree in Systems Engineering
  • Bachelor’s Degree in Computer Science
Ciena

About Ciena

ciena.com

Ciena is a global leader in optical and routing systems, services, and automation software.

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