Advanced Technical Support Engineer 3
Ciena(3 months ago)
About this role
Ciena is seeking an Advance Technical Support Engineer to join the Blue Planet Global Support Team. This role focuses on providing dedicated L3 support to major global customers, assisting them in using the Blue Planet Orchestrator and Inventory products. The successful candidate will be engaged in a post-sales technical capacity, enhancing customer satisfaction through problem resolution and effective communication.
Required Skills
- L3 Support
- Problem Resolution
- Customer Service
- Linux
- Debugging
About Ciena
ciena.comCiena is a global leader in optical and routing systems, services, and automation software.
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