oraclecloudinfrastructure
The Advanced Technical Support Specialist is a senior individual-contributor role within the MDT Technical Support organization, combining frontline technical support with advanced software troubleshooting, development, and integration responsibilities. This position serves as a technical career progression for support employees capable of handling complex escalations, system configurations, and automation tasks while maintaining a support-first focus. The role requires participation in a 24/7/365 rotating schedule and involves close collaboration with software development, QA, and engineering teams to resolve advanced technical issues and improve operational efficiency.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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