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Advisor 1: Chat Support, CRM at Concentrix - ApplyBlast

Advisor 1: Chat Support, CRM

Concentrix

22 days ago

3.3 on Glassdoor

San Jose, Costa Rica, Costa Rica

Onsite

Full Time

Junior

0 applicants

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About this role

The Advisor I, Chat Support position interfaces with customers via inbound chats, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Responsibilities

Interface with customers via inbound chats and outbound calls
Resolve routine problems regarding client products or services
Document accounts and track information in the database

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.