Advisor I, Content Moderator-Urdu

Philip Morris International(2 months ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeJunior$46,707 - $63,428 (estimated)Customer Service

About this role

The Advisor I, Content Moderator (Urdu) is an entry-level customer service role providing frontline support and content moderation for Urdu-speaking customers. The position handles inbound/outbound calls and online interactions to resolve routine issues related to client products and services. The role is based in Kuala Lumpur and is a full-time onsite position.

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Required Skills

Customer Service
Call Handling
Content Moderation
Communication
Empathy
Problem Solving
Multitasking
Documentation
Computer Literacy
Shift Flexibility

+1 more

Qualifications

High School Diploma
Two Years College Education (Philippines)

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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