Advisor I, Customer Service – English

Philip Morris International(1 year ago)

Cyberjaya, MalaysiaOnsiteFull TimeJunior$41,047 - $55,986 (estimated)Customer Service

About this role

An Advisor I, Customer Service is an entry-level, customer-facing role supporting client interactions via phone and internet channels. The position is based in Cyberjaya and is intended for candidates beginning their customer service careers, operating under defined procedures and close supervision to meet client performance expectations. It is a full-time role with possible shift rotations as required by the program.

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Required Skills

Customer Service
Communication
Empathy
Multitasking
Computer Literacy
Problem Solving
Call Handling
Attention To Detail
Teamwork
Adaptability

+2 more

Qualifications

High School Diploma
Two Years College Education

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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