Advisor I, Customer Service - French
CNX
About this role
An Advisor I, Customer Service - French is an entry-level customer service representative who handles customer interactions in French via inbound/outbound calls and online channels to resolve routine issues with client products and services. The role supports meeting contractual KPIs and follows defined procedures while becoming familiar with client terminology and operating standards. This is a full-time, onsite position based in Ho Chi Minh City.
Skills
Qualifications
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$40k – $54k
per year