Advisor I, Customer Service – Indo

Philip Morris International(2 months ago)

Yogyakarta, IndonesiaOnsiteFull TimeJunior$40,024 - $54,652 (estimated)Customer Service

About this role

An entry-level Advisor I in Customer Service who supports clients by handling customer interactions via inbound/outbound calls and online channels. The role operates within defined processes under close supervision and is expected to meet contractual KPIs while maintaining accurate client records. Full-time onsite position based in Yogyakarta, Indonesia.

View Original Listing

Required Skills

Customer Service
Communication
Computer Navigation
Attention To Detail
Multi-Tasking
Empathy
Teamwork
Call Tracking
Shift Rotation
Problem Solving

Qualifications

High School Diploma
Two Years College (Philippines)

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

View more jobs at Philip Morris International →