Advisor I, Customer Service – Japanese

Philip Morris International(2 months ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeJunior$40,267 - $54,978 (estimated)Customer Service

About this role

Advisor I, Customer Service – Japanese is an entry-level contact-center role serving as a point of contact for Japanese-speaking customers via phone and online channels. The position is based in Kuala Lumpur within a larger BPO/client service organization and supports client service operations and metrics.

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Required Skills

Customer Service
Communication
Empathy
Computer Navigation
PC Knowledge
Multi-Tasking
Attention To Detail
Problem Solving
Call Handling
Data Entry

+3 more

Qualifications

High School Diploma
Two Years College Education

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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