Advisor I, Customer Service – Malay

Philip Morris International(2 months ago)

Cyberjaya, MalaysiaOnsiteFull TimeJunior$41,427 - $56,463 (estimated)Customer Service

About this role

Advisor I, Customer Service – Malay is an entry-level customer service role supporting Malay-speaking customers. The position handles customer interactions via inbound/outbound calls and online channels to provide product and service support and routine issue resolution. Based in Cyberjaya, the role is full-time within a contact-center environment.

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Required Skills

Customer Service
Communication
Computer Navigation
PC Knowledge
Multitasking
Attention To Detail
Empathy
Teamwork
Problem Solving
Phone Support

+3 more

Qualifications

High School Diploma
Two Years College (Philippines)

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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