Advisor I, Customer Service – Malay

Philip Morris International(2 months ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeJunior$41,427 - $56,463 (estimated)Customer Service

About this role

An entry-level Malay-speaking Customer Service Advisor at Concentrix who interacts with customers via phone and online channels to support clients' products and services. The role is based in Kuala Lumpur Sentral and operates within client programs and contractual standards as an initial point of contact for routine customer inquiries.

View Original Listing

Required Skills

Customer Service
Communication
Computer Navigation
Attention To Detail
Multitasking
Empathy
Product Knowledge
Call Tracking
Problem Solving
Shift Flexibility

Qualifications

High School Diploma
Two Years College

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

View more jobs at Philip Morris International →