Oriental

Advisor, Retail Channels (Voice of Customer)

Oriental

4 months ago
San Juan, Puerto Rico
Hybrid
Full Time
Medior
0 applicants
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Oriental
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About this role

The Advisor, Retail Channels (Voice of Customer) analyzes customer experience data and performance indicators to generate actionable insights and drive improvements. The position blends data analytics expertise with a customer-first mindset to ensure the voice of the customer is represented in operational decisions and service enhancements across the retail channel, working hybrid based in San Juan, PR.

Skills

Qualifications

Bachelor’s Degree in Project ManagementIndustrial Engineering
Oriental

About Oriental

orientalbank.com

Oriental Bank es uno de los bancos más grandes de Puerto Rico. Fundado en 1964, brinda servicios financieros a los consumidores y las empresas de la Isla. Hacemos posible el progreso de nuestros clientes, empleados, accionistas y las comunidades a las cuales servimos.

About Oriental

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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