Advisor

The Advisor role within the Boots Digital Health & Online Doctor Customer Care team involves answering patient queries via telephone, email, or chat to deliver a high-level customer experience. This position requires a customer service professional who thrives in a fast-paced environment, collaborates effectively within a team, and takes pride in their work. The role focuses on resolving customer questions, providing advice, and ensuring patients feel genuinely listened to and confident in the care they receive.