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Aerospace Customer Support Specialist at Airbus - ApplyBlast

Aerospace Customer Support Specialist

Airbus

3 months ago

3.6 on Glassdoor

Mobile, Alabama, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Aerospace Customer Support Specialist will serve airline customers by managing inquiries, delivering retrofit solutions and scheduled maintenance services, and ensuring compliance with maintenance programs. The role involves coordinating with internal and external stakeholders, leading technical discussions, and providing on‑site assistance for service bulletins and aircraft configuration matters.

Responsibilities

Manage portfolio of retrofit and maintenance services for customers
Support internal and external customer queries
Lead interface meetings with stakeholders for handover
Escalate blocked queries and risks to ensure timely response
Perform on‑site airline assistance for maintenance programs and service bulletins

Skills

Qualifications

Bachelor of Science in EngineeringMaster's Degree in Engineering

About Airbus

airbus.com

Headquarters

Blagnac, Occitanie, France

Company Size

10001+ employees

Founded

2014

View Profile

Airbus is a global aerospace and defence company that designs, manufactures and delivers commercial aircraft, helicopters, military transports, satellites, launchers and related systems. It also provides avionics, services and digital solutions across the aviation and space lifecycle, including aftermarket support and mission systems. The company prioritizes sustainable aerospace and safety, investing in low‑emission technologies, zero‑emission flight concepts and advanced manufacturing. Airbus serves airlines, governments and space agencies worldwide through a broad industrial and customer‑support network.