After Sales & Returns Specialist
SiliconExpert(2 months ago)
About this role
An After Sales & Returns Specialist based in Guadalajara supporting Arrow’s post-sales operations for customers and suppliers, with a focus on RMA order handling and maintaining a positive customer experience. The role works closely with internal teams and external partners to ensure efficient post‑sales processes and account continuity.
Required Skills
- RMA Processing
- Customer Service
- Sales Support
- Problem Resolution
- Supplier Liaison
- Microsoft Excel
- Oracle ERP
- Account Management
- Communication Skills
Qualifications
- Bachelor's Degree
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