Aftersales Team Member

This role serves as the primary point of contact between regional Aftersales Teams, dealers, customers, and company headquarters, managing the full Aftersales process from lead generation to parts delivery. The position involves qualifying sales leads, communicating with customers, facilitating dealer parts orders, and managing logistics requests while ensuring high levels of customer satisfaction. The individual will handle inbound and outbound communications, resolve inquiries, and maintain accurate records in the CRM system.