Agency Customer Service Representative - P&C
AWL(8 months ago)
About this role
The Agency Customer Success Representative on the Property & Casualty team supports agency and policy sales operations by serving as the primary client contact for service inquiries and ensuring insurance coverage is placed and maintained. The role works closely with sales, agency operations, and leadership to support enrollment, client satisfaction, and day-to-day management tasks. This position is focused on delivering excellent customer experiences and supporting strategic goals across the agency.
Required Skills
- Policy Management
- Client Onboarding
- Carrier Follow-Up
- Customer Service
- Referral Management
- Sales Support
- Organization
- Product Knowledge
- Computer Skills
- Active Listening
Qualifications
- General Lines Property & Casualty License
About AWL
awl.comAWL is a customer-acquisition platform that connects consumers who need insurance with the agents best suited to meet their needs. The company helps insurance agents and carriers grow their businesses by delivering targeted, technology-driven leads and simplifying lead distribution and follow-up. AWL positions itself as a smarter, simpler, and faster way to acquire insurance customers, focused on matching quality prospects to the right producers to improve conversion and scale pipelines.
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