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Agency Customer Success Representative at All Web Leads - ApplyBlast

Agency Customer Success Representative

All Web Leads

1 month ago

3.4 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Agency Customer Success Representative at AWL supports agency operations and policy sales by assisting clients with insurance coverage, handling inquiries throughout the policy lifecycle, and serving as the first point of contact for service questions. The role collaborates closely with sales, agency operations, and leadership to ensure client satisfaction and meet strategic goals.

Responsibilities

Maintain up-to-date policy status
Conduct welcome calls for new business
Handle inbound service calls and emails

Skills

Qualifications

Valid General Lines or Personal Lines Property & Casualty Insurance License

About All Web Leads

awl.com

AWL is a customer-acquisition platform that connects consumers who need insurance with the agents best suited to meet their needs. The company helps insurance agents and carriers grow their businesses by delivering targeted, technology-driven leads and simplifying lead distribution and follow-up. AWL positions itself as a smarter, simpler, and faster way to acquire insurance customers, focused on matching quality prospects to the right producers to improve conversion and scale pipelines.