Agent Experience Manager

Compass(8 days ago)

Austin, TXOnsiteFull TimeMedior$69,616 - $94,175 (estimated)Customer Success

About this role

The Agent Experience Manager at Compass is the primary account manager for newly onboarded real estate agents, responsible for onboarding, training, and ongoing support. The role focuses on driving adoption of Compass tools and services, providing marketing assistance, and coordinating with internal teams to deliver a high-quality agent experience. This position is fully in-office in Austin, TX.

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Required Skills

Customer Support
Account Management
Training
Marketing Support
Onboarding
Project Coordination
Stakeholder Management
Escalation Management
Communication
Empathy

About Compass

compass.com

Compass is a real estate technology company and brokerage that helps people buy, sell, and rent homes and apartments by connecting them with local agents. It combines a network of local real estate professionals with proprietary search, marketing, pricing, and data tools to streamline listings, property discovery, and transactions. Operating across dozens of U.S. markets, Compass emphasizes tech-enabled service and agent support to make property moves faster, more informed, and more efficient.