Agent Experience Manager

The Agent Experience Manager serves as the primary point of contact for new Compass customers, providing day-to-day support, training on company tools, and strategic recommendations to enhance their experience. This role involves managing a portfolio of high-touch clients, promoting technology adoption, and collaborating with internal teams to ensure seamless onboarding and ongoing success. The position requires strong communication skills, a passion for customer service, and the ability to foster a positive and engaging community within the organization.