Melco Resorts
The Agent, Front Operations role is responsible for delivering a positive customer service experience by managing check-in, check-out, and related services for guests at City of Dreams Mediterranean. This position involves managing room allocations, processing payments, and providing accurate information about hotel features, including gaming, food & beverage, and entertainment. Agents also assist with resolving guest issues, providing feedback to improve services, and contributing to revenue maximization through upselling.
Melco Resorts & Entertainment Limited is a developer, owner and operator of casino gaming and entertainment casino resort facilities in Asia.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Melco Resorts.
Melco Resorts didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role