Agent Guest Relations - Palms Place - On-Call

The Agent Guest Relations role at Palms Place is responsible for delivering exceptional guest service during check-in and check-out processes, managing reservations, and addressing guest needs and issues. The position involves handling payments, issuing keys, and ensuring maximum guest satisfaction while supporting group functions and maintaining room inventory. This on-call role requires strong communication skills and the ability to resolve problems efficiently in a fast-paced hotel environment.