Agent Heetch Café / Commercial Sweetch

Heetch(1 month ago)

Paris, FranceOnsiteContractJunior$27,737.6 - $27,737.6Customer Service

About this role

The Agent du Heetch Café is responsible for welcoming and supporting Heetch drivers and Sweetch customers at the Paris-based Heetch Café. The role focuses on handling registrations, answering questions about the platform and services, and assisting with Sweetch scooter sales and after-sales needs. It also includes contributing to the smooth running and organization of the showroom space and occasionally supporting small interventions at battery exchange stations. The position sits within the France team and plays a key part in shaping a positive first impression of Heetch and Sweetch.

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Required Skills

Customer Reception
Document Verification
Client Onboarding
Sales Support
Scooter Sales
After Sales Service
Process Compliance
Process Improvement
Showroom Organization
Basic Troubleshooting

+5 more

Qualifications

Valid French Work Visa (if non-European citizen)

About Heetch

heetch.com

Heetch is a French ride-hailing (VTC) app that markets itself as a driver-friendly alternative with low commissions and 24/7 service. It focuses on a fun, social passenger experience while offering straightforward, localized onboarding for professional drivers. The platform operates in France, Belgium and several African markets (e.g., Algeria, Morocco, Angola, Senegal, Mali, Ivory Coast) and is accessed primarily through its mobile app. Heetch positions itself on flexible hours, lower fees for drivers, and an easy-to-use booking experience for riders.

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