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Agent, Inside Sales Support - Pet (Remote) at Nationwide - ApplyBlast

Agent, Inside Sales Support - Pet (Remote)

Nationwide

16 hours ago

3.8 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Agent, Inside Sales Support - Pet provides front-line customer service and sales support for Nationwide's pet insurance division, focusing on retention, problem-solving, and client satisfaction. This remote role involves handling inbound and outbound calls, webchats, and inquiries to resolve payment issues, renew policies, and educate customers on insurance benefits. The position requires strong communication skills, attention to detail, and proficiency in CRM systems to maintain accurate member records and deliver exceptional service.

Responsibilities

Make outbound calls to resolve payment issues and retain business
Investigate and resolve customer inquiries via phone, email, and webchat
Update CRM systems to maintain accurate member records and follow-ups

Skills

Qualifications

Bachelor's degreeProperty and Casualty license

About Nationwide

nationwide.com

Headquarters

United States

Company Size

10001+ employees

View Profile

Nationwide offers insurance, retirement and investing products that protect your many sides. Get home and auto insurance quotes online or find a local agent