Agent à l'assistance aux clientèles
Autorité des marchés financiers(1 month ago)
About this role
Bilingual client-facing Technician in the Information Centre Directorate who assists consumers and financial-sector professionals with regulatory and legal information related to Quebec’s financial services. The role focuses on clarifying complex situations, guiding consumers through disputes, and supporting industry participants on their legal and regulatory obligations. It is a public-protection position with significant client contact across Quebec and Montreal.
Required Skills
- Customer Service
- Bilingual
- Analysis
- Problem Solving
- Legal Knowledge
- CRM
- Call Center
Qualifications
- College Diploma (Administration / Financial Services / Law or equivalent)
- 2 Years Experience (Financial Sector)
- Criminal Background Check
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