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Agent Operations Regional Lead at Wave - ApplyBlast

Agent Operations Regional Lead

Wave

10 months ago

3.4 on Glassdoor

Niamey, Niger

Onsite

Full Time

Manager

0 applicants

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About this role

Regional Lead on the Agent Operations team responsible for overseeing Wave's agent network across Niger and supporting the company mission to expand cashless financial services. The role reports to the Operations Lead and involves managing in-country, field-based teams and working with cross-functional stakeholders to ensure operational excellence and adherence to policy. It requires strong leadership and the ability to represent Wave across the region.

Skills

Qualifications

Master's DegreeWork Authorization (Niger)

About Wave

wave.com

Headquarters

Keur Massar, Dakar, Senegal

Company Size

501-1000 employees

Founded

2017

View Profile

Wave is a mobile-money platform that enables users to deposit, withdraw, pay bills, buy airtime and send money from a smartphone app. It offers free deposits, withdrawals and bill payments and charges a low 1% fee for transfers. Wave provides iOS and Android apps, toll‑free customer support and built‑in security, and serves both personal and business customers in markets such as Senegal. The company operates as Wave Mobile Money Inc.