Agent Operations Territory Lead
Wave(20 days ago)
About this role
Wave is hiring an Agent Operations Territory Lead to support its mission of expanding affordable, cashless financial services across Africa. The role is focused on owning field operations for a defined territory in Mali, supporting growth of the agent network and representing Wave locally. It is a fixed-term position based upcountry with travel as needed.
Required Skills
- Agent Recruitment
- Team Leadership
- Field Operations
- Territory Management
- Agent Training
- Compliance
- Risk Management
- Fraud Management
- Customer Service
- Distribution
+5 more
About Wave
wave.comWave is a mobile-money platform that enables users to deposit, withdraw, pay bills, buy airtime and send money from a smartphone app. It offers free deposits, withdrawals and bill payments and charges a low 1% fee for transfers. Wave provides iOS and Android apps, toll‑free customer support and built‑in security, and serves both personal and business customers in markets such as Senegal. The company operates as Wave Mobile Money Inc.
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