Agent Operations Territory Lead
Wave(7 days ago)
About this role
Wave is building financial services to make Africa the first cashless continent, offering accessible and efficient financial solutions across multiple countries. The company is focused on expanding its reach and impact by empowering local communities through innovative mobile and agent-based services.
Required Skills
- Leadership
- Team Management
- Agent Network
- Customer Service
- Financial Services
- Fraud Management
- Operations
- Risk Management
- Onboarding
- Mobile Applications
About Wave
wave.comWave is a mobile-money platform that enables users to deposit, withdraw, pay bills, buy airtime and send money from a smartphone app. It offers free deposits, withdrawals and bill payments and charges a low 1% fee for transfers. Wave provides iOS and Android apps, toll‑free customer support and built‑in security, and serves both personal and business customers in markets such as Senegal. The company operates as Wave Mobile Money Inc.
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